Our Promise

Listen and support you.

Being in business is tough. It can be lonely, too. When things seem too hard, a top accountant can keep your head in the game. We know how much your business means to you. And we'll help you cope with stress by breaking down big business problems into manageable parts. Giving moral support is an integral part of what we do.

Keeping it small 

Our firm is committed to staying small and focused. We never want to grow to a size where personalised service is lost, where clients become just numbers. If the practice ever reaches a size where further growth would jeopardise our abilities to deliver quality, personalised service, we will decline new client engagements.

Audit Shield 

All our plans come with an audit shield guarantee. ​We do not charge you any accounting fees in case of an audit by the ATO or a state revenue office, which otherwise could rise up to tens of thousands of dollars.

 

Deal with principal directly 

With our promise to keep our form small, you will be direct with our firm's principal. Every client will receive his undivided attention, and we never push clients to junior accountants.

We come to you

You will no longer have to visit your accountant. We come to you each time. It also helps us understand your business better. We schedule every meeting at your convenience. Weekend and after hours are also okay.

Fixed Pricing 

Our fees include all ordinary services. The fees also include unlimited support. So, call us as many times as you like without worrying about fees.  We understand how vital cash flow is for small businesses, so we have introduced monthly direct debits at no extra cost. So, no more surprises and no large bills to pay. 
 

Leave Anytime 

We are so confident you will love our service. You are free to leave any time and will write off our fees for the rest of the year. This clause will be in all the engagement letters. 

Last but not least

We promise the value you receive will exceed the fees you pay.

 

©2020 by Riva Financial